Frequently asked questions
Which operating systems are supported?
Dopac and Polaris both use the Adobe AIR runtime which means they are cross-platform apps and will run on Windows, Mac OSx and Linux.
When will Dopac be released?
Soon, very soon. At this stage we're doing some more testing and small bug fixes. Also we're double checking if everything runs fine on the new OSX Lion.
Do you offer volume discounts?
Yes, please mail us at [email protected]. Or use the contact form.
Will you be offering white-label deals?
Yes, we'll start offering white-label deals by September 2011.
Can I get an invoice?
Sure, just open a support ticket and ask for one. We'll send it right away.
Which payment methods will be supported?
We will accept Paypal and all major credit cards with Ogone secure gateway.
Dopac or Polaris do not respond or don't get past the first screen?
This is usually because you're not connected to the internet or your computer is behind a firewall/proxy which prevents the software from connecting to the Google services.
Does Desktop Reporting save my Google login information.
No, all our software connects directly with the Google services.
What are the minimum systems requirements?
Windows XP, Vista, 7 and Tablet PC Edition with 512MB of RAM. Mac OS X v10.4.9 or later with 512MB of RAM. Linux, Fedora Core 12, Ubuntu 9.10 or openSUSE 11.2 with 1GB of RAM.